• Terms and Conditions
    Terms and Conditions for the latest Promotion

    Stream Champion™ Deal Terms & Conditions

    1.  The promotion for Stream Champion™ Deal (“Promotion”) is valid for new and existing customers of Unifi service and Streamyx service. The Promotion Period shall commence from 1st April 2014 until 31st July 2014.

    2. A new subscriber of Unifi VIP 10 or Unifi VIP 20 with additional subscription of either HyppTV Sports Pack or HyppTV Mega Pack shall be entitled to enjoy UniFi VIP10 at UniFi VIP5’s price and Unifi VIP20 at Unifi VIP10’s price.

    3. An existing customer of UniFi VIP 5 and UniFi VIP 10 shall be entitled to enjoy Free Upgrade when they subscribe to either HyppTV Sports Pack or HyppTV Mega Pack.

    4. A new subscriber of Streamyx 8 Mbps with additional subscription of either HyppTV Ruby or Platinum pack shall be entitled to enjoy the package at Streamyx 8 Mbps price.

    5. An existing customer of Streamyx 2 Mbps and 4 Mbps shall be entitled to enjoy Free Upgrade to Streamyx 8 Mbps when they subscribe to either Platinum Pack or Ruby Pack.

    6. Minimum Subscription Period for every successful subscription of Unifi service and Streamyx 8 Mbps service is twenty four (24) months effective from the activation date of the service. There is no extension of the device warranty period for the existing customer.

    7. New subscription of Unifi service can be made by visiting TMpoint or TM Authorized Reseller outlets, by calling TM Unifi Center at 1-300-88-1222, or calling 100 for Streamyx 8Mbps only, and by visiting www.tm.com.my/streamchampiondeal.

    8. Existing customers can upgrade by visiting TMpoint or TM Authorized Reseller outlets, calling  TM Unifi Center at 1-300-88-1221 or 100 for Streamyx 8 Mbps only, and visiting www.tm.com.my/streamchampiondeal.

    9. Save and except for the specific terms and conditions stated herein, all other terms and conditions for UniFi service, Streamyx service and HyppTV Packs shall continue to apply.

    HyppTV Fly Away Contest Terms & Conditions

    By participating in the HYPPTV FLY AWAY CONTEST (the “Contest”), you (the “Contestant”) agree to the following terms and conditions.

    A. The Contest

    • 1. This Contest is organized by Telekom Malaysia Berhad (Co. No. 128740-P) (“TM”).
    • 2. This Contest shall commence from 1st April 2014 and end on 15th June 2014 (the “Contest Period”), both dates inclusive. TM may at its sole and absolute discretion extend the Contest Period at any time without prior notice (“the Extended Period”). Any participation in the Contest during the Extended Period (if any) shall be governed by these Terms and Conditions, which shall remain in full force and effect and shall be read and construed to be enforceable.


    B. Eligibility

    1. This Contest is open to all Malaysian citizens who meet the following criteria:
    – Valid MyKad holder.
    – Aged eighteen (18) years old and above.
    – The Contestant must be either a new or existing subscriber of HyppTV.

    2. The following group of individuals are not eligible to participate in the Contest:
    -Permanent or contract employees of TM and its Group of Companies including their immediate family members [children, parents, brothers and sisters] and their spouses; and
    – Representatives, employees, servants and/or agents of advertising and/or promotion service providers of TM and its Group of Companies [including its affiliated and related companies], and their immediate family members [children, parents, brothers and sisters] and their spouses; and
    – Non citizens; and
    – Citizens aged below 18 years old.

    3. TM reserves the right to reject any entry at its sole and absolute discretion without assigning any reason whatsoever.

    4. TM reserves the sole and absolute right to reject a participation that is deemed ineligible for the Contest, and also in the event TM has reasonable grounds to suspect that the Contestant has tried to impersonate another person, indulged in trickery or sub-standard, doubtful, bad or delinquent behavior or in the event that the Contest is not conducted in a proper and satisfactory manner or any other unlawful means.

    C. How to Participate

    1. The Contestant must subscribe to any of the packs available in HyppTV (Ruby, Platinum, Mega or Sports) in order to be eligible for this Contest. For the avoidance of doubt, this Contest is not open for any customer who subscribes to ala carte channels, Video On Demand (VOD) or any customer who is enjoying the 1 – Month free viewing during the Contest Period.

    2. The Contestant is required to submit the completed contest form via HyppTV interactive platform.

    3. While each contestant may send up to three (3) submissions, only one (1) submission of contest form from the Contestant is eligible for the prize. If the Contestant submits more than one (1) contest form, only the first qualified entry received will be considered for the winner selection.

    4. The Contestant must ensure that all personal details given are true, correct and accurate. TM reserves the right to verify the information in any form it deems fit. Entries with false information will be disqualified.

    5. TM reserves the right to reject any contest form at its sole and absolute discretion without assigning any reasons whatsoever.

    D. Contest Prizes and Contest Winners

    1. The Contest Prizes are as follows:Grand Prize Winners
    8 Contestants will stand a chance to win:
    – 2 x World Cup Match Tickets
    – 2 x Flight tickets to Brazil & Hotel Accommodation

    2. The compulsory criteria for the selection of the Contest Winner are as follows;
    – HyppTV service(s) subscribed by the Contestant must be active at the time of prize announcement.
    – The Contestant does not have any outstanding bill for TM services.
    – Completed contest form.
    – Best Slogan : Slogans will be chosen based on originality, creativity and relevance.
    – Fulfills all requirements as stated in this Terms and Conditions

    3. The Contest Winners’ names will be announced at https://www.tm.com.my. The Contest Winners will be notified via telephone through their contact details provided to TM when they registered for the contest. A Winner Notification Letter will be sent via e-mail and TM will not be held liable in the event of non-receipt or delayed delivery of the e-mail notification to the winner(s). TM shall not be responsible or be liable if any of the Contest Winners cannot be contacted. TM further reserves the full right to disqualify any Contest Winner if any attempt to contact them has failed for any reason whatsoever. Contest Winners will be further notified if there is a prize giving ceremony.

    4. TM reserves the right to announce and/or advertise the Contest Winners’ names in any identified newspapers after the Contest Period or Extended Period ends.

    5. All Contest Prizes must be claimed within thirty (30) days from the date of notification. Any unclaimed Contest Prizes after the expiry of the stipulated time shall be forfeited and TM will not compensate and/or be held liable for Contest Winners’ failure to claim the prize(s). Any appeal will not be entertained. Such prizes may be awarded to the next eligible winner.

    6. In the event that TM is unable to contact the Contest Winner to make arrangements with regard to the prizes to the extent that it may cause unnecessary inconvenience or TM incurring additional cost, at TM’s option, TM reserves the right to contact the next Contest Winner or forfeit the prize. The non-contactable Contest Winner shall have no claims whatsoever against TM on the cancellation and/or the forfeiture of the prizes.

    7. All Contest Prizes must be claimed by the Contest Winners in person. Contest Winners must produce original identity card and a copy of Winner Notification Letter from TM for verification. In special situations, and subject to the absolute discretion of TM, Contest Winners may nominate a designated representative to collect the prize. The representative will be required to produce a copy of the Contest Winner’s identity card together with a written authorization from the Contest Winner.

    8. The Contest Winner may be required to collect the Contest Prizes at a venue as communicated to him/her by TM. All costs and expenses for the purpose of collection of the Contest Prizes shall be solely borne by the Contest Winners. Acceptance and use of Contest Prizes by the Contest Winners shall be at their own risk at all times.

    9. All Contest Prizes are non-transferable, non-refundable and non-exchangeable/redeemable for cash. The Contest Winners are fully responsible for all taxes that may be payable or taxable (if any).

    10. All Contest Prizes are subject to availability. TM reserves the right and sole discretion to substitute the Contest Prizes with a prize of equal or greater value without prior notice or assigning any reason whatsoever or compensation to the Contest Winner.

    11. In the event a Contest Winner is found to be ineligible at any point of time during or after the Contest Period, TM reserves the right to disqualify the said Contest Winner and to cancel/ withdraw/ recall the Contest Prizes from being delivered to the ineligible Contest Winner.

    12. Notwithstanding to the contrary, TM reserves the right to determine the delivery arrangements of the Contest Prize(s) to the Contest Winner(s). For the avoidance of doubt, TM shall not be responsible for any damage and/or loss to the Contest Prizes during the delivery and shall not accept delivery of any Contest Prizes returned by the Contest Winner for whatsoever reason. TM shall further not be responsible for any Contest Prize(s) that are defected, lost, damaged or stolen.

    E. General Terms and Conditions

    1. The Judges for the Contest will be appointed and determined by TM. The Judges’ decisions are final and binding and cannot be questioned for any reason whatsoever. No appeal via correspondence or otherwise in connection with the Judges’ decision will be entertained.

    2. TM reserves the right to alter, cancel, terminate or suspend the Contest or the prizes or any part thereof without any prior notice. For the avoidance of doubt, the alteration, cancellation, termination or suspension by TM of the prize, Contest or any part thereof shall not entitle the Contestants/Winners to any claim or compensation against TM (in cash or in kind) for any and all loss or damage suffered or incurred by the Contestants/Winners as a direct or indirect result of the act of alteration, cancellation, termination or suspension.

    3. The Contestants will assume full liability in the case of any mishap, injury, damage, claim or accidents resulting from their participation in the Contest and/or redemption of the Contest Prizes.

    4. TM shall not be liable to the Contestants for (a) any loss or damage suffered by the Contestants arising from their participation or non-participation in the Contest due to any act or omission by TM and; (b) for any misuse of any prize or for any claims or liability arising from the use of the Contest Prizes.

    5. All or any additional and/or ancillary expenses other than those declared as Contest Prizes under item D above will be at the Contest Winners’ own expenses. The Contest Winners understand and agree that it is their responsibilities to ensure that they have a valid passport, travel insurance and obtain any necessary vaccinations for the purpose of utilizing the Contest Prizes.

    6. To the fullest extent permitted by law, TM makes no representations and/or warranties with respect to any Contest Prizes provided under this Contest. In particular, TM gives no warranty with respect to the merchantability, quality of the Contest Prizes or their suitability for any purposes.

    7. TM shall not be liable for any misinterpretation of facts in respect of the Contest Prizes offered and published in any mass media, marketing or advertising materials.

    8. TM is not responsible for any misrepresentation of facts, loss of lives, personal injury, disability, property damage, property theft, or valuables resulting from any of the Contest Prizes won through this Contest and further shall not be liable, whether direct or consequential, for any loss or damage and/or whatsoever suffered by the Contestant/Contest Winner resulting from their participation in the Contest or as a result of any act or omission on the part of TM.

    9. If the Contest and/or anything to be done by TM or any other entity in respect of the Contest is prevented or delayed by causes, circumstances or events beyond the control of TM or any other entity, including but not limited to computer viruses, tempering, unauthorized intervention, interception, fraud, technical failures, floods, fires, accidents, earthquakes, riots, explosions, wars, hostilities, acts of government or other causes of like or similar or other character beyond the control of TM, then TM shall not be liable for the same to the extent so prevented or delayed, and will not be liable for any consequences thereof.

    10. The Contestant agrees that he/she shall not make any public announcement on the Contest (including without limitation to the Contest Prizes) if they have been selected as one of the Contest Winners without the prior written consent of TM.

    11. By participating in this Contest, Contestant/Contest Winner hereby grants TM perpetual and non-exclusive rights to broadcast the names, pictures or display any matter related to any of the Contest Winner for advertising purposes and publicity related to the Contest without any further notice to the Contest Winner. The Contest Winner is not entitled to claim any payment in any form, fee or compensation for the use of their images or details in relation to the above.

    12. Any Contestant Personal Data provided by Contestant to TM in connection with the Contest shall be kept confidential except for any activities mentioned thereto. TM shall take all reasonable precautions to preserve the integrity and prevent any corruption or loss, damage or destruction of Contestant Personal Data.

    13. By participating in this Contest, Contestants will be deemed to have read, understood and agreed to be bound by these Terms and Conditions. TM reserves the exclusive rights to change the mechanism of the Contest and/or amend, delete or add on these Terms and Conditions without any prior notice.

    14. TM reserves the absolute right to vary, change, reschedule or discontinue the Contest and/or to vary, substitute, discontinue any or all the Contest Prizes at any time without assigning any cause or reason thereof and without being in any way liable for any loss from such act.

    15. In the event of any dispute, conflict, uncertainty or ambiguity relating to the Terms and Conditions hereto, or any matter involving this Contest, TM will resolve the matter in its absolute and unfettered discretion and the entire decision in the matter by TM shall be conclusive and final.

    16. English is the governing language of this Terms and Conditions. All documents, data, descriptions, books, catalogues, diagrams, instructions, invoices and correspondence will be in English language.

    17. The Terms and Conditions of this Contest shall be governed and construed in accordance with the laws of Malaysia, and the Contestant irrevocably submits to the exclusive jurisdiction of the Courts of Malaysia.

    Freebies Terms & Conditions

    1.Subject to the availability of stock, every successful subscription is entitled to receive:
    – One (1) Team Malaysia Panthera Jersey (for Unifi VIP10, VIP20, Streamyx 8 Mbps with HyppTV).
    – One (1) Limited Edition TM Cap : (for Unifi VIP5).

    2. Only one (1) Free Team Malaysia Panthera Jersey or Limited Edition TM Cap will be provided per service account.

    3. The free Team Malaysia Panthera Jersey or Limited Edition TM Cap will be couriered within one (1) month from the date of service activation.

    4. TM shall not be responsible for any damage and/or loss to the Team Malaysia Panthera Jersey or Limited Edition TM Cap during delivery. The sent items shall be regarded as final and any request for replacement shall not be entertained.

    5. TM reserves the right to withdraw, cancel, suspend, extend or terminate this Promotion in whole or in part before the expiry of the Promotion Period and TM reserves the right to vary, supplement, delete, amend or modify any of the terms and conditions from time to time without prior notice. >


    Subscribe/Upgrade to Streamyx 8 Mbps

    1. New registration and upgrade to Streamyx 8 Mbps shall be entitled to get Free HyppTV Ruby or Platinum pack worth RM30.

    2. Minimum Subscription Period for every successful subscription of Streamyx 8 Mbps is twenty four (24) months  effective from the activation date of the Services.

    3. New registration and Upgrade for Streamyx Services is only available at TMPoint, TM Authorized Reseller, 100 and Online Portal.


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